Rejection Of Bid

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]

Dear [NAME, ex. John Smith],

We thank you for submitting your bid of [DATE, ex. June 19]. We were impressed with the quality of your products and the detail of your bid.

Although the contract has be awarded to an alternative bidder, we do foresee requesting additional bids from you in the future. You may be interested to know that [STATE SUPERIOR TERMS OF THE SUCCESSFUL BIDDER, ex. the successful bidder quoted 10% lower than your bid, and was able to deliver within 15 days.]

We look forward to the possibility of doing business with you in the future.

Sincerely,

[YOUR NAME, ex. Jill Jones]

Rejection Of Proposal

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]

Dear [NAME, ex. John Smith],

I was pleased to receive and examine your proposal of [DATE, ex. June 10]. Thank you for your interest in [NATURE OF PROPOSAL, ex. rendering cleaning services at our construction sites].

I regret, however, that we are unable to accept your proposal. [STATE REASON(S), ex. Although I find the services outlined in your proposal to be of high quality, we are currently under two-year contract with Jerry’s Disposal for similar services.] {IF THERE IS A POSSIBILITY OF DOING BUSINESS IN THE FUTURE, MENTION SO, ex. After the contract expires, however, we will be pleased to discuss the possibility of doing business in the future.}

Thanks again for your proposal. I do appreciate your time and effort and wish you the best in the future.

Sincerely,

[YOUR NAME, ex. Jill Jones]

Rejection Of Shipment Due To Bad Quality: Cancel Order

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]

Dear [NAME, ex. John Smith],

I have just received your shipment of [PRODUCT(S), ex. 100 sheets of 8x5 drywall], which we ordered on [DATE, ex. June 1, 1998] (a copy of the sales receipt is enclosed). Since I know of your reputation for quality, I was surprised to find that [STATE NATURE OF BAD QUALITY, ex. a good portion of the shipment was cracked]. [STATE WHAT WILL OR HAS BEEN DONE WITH CURRENT SHIPMENT, ex. Your trucks have taken the original shipment back to your premises.]

Unfortunately, I will have to request that the order be canceled. [STATE REASON, ex. The time required to re-ship the order will significantly delay our schedule. Accordingly, we have arranged for our painters to provide the drywall through their suppliers.]

I regret that we were unable to complete the order. As I am certain this is an isolated incident, however, I look forward to continued business with you in the future.

Sincerely,

[YOUR NAME, ex. Jill Jones]

Rejection Of Unordered Products From Unknown Supplier

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]

Dear [NAME, ex. John Smith],

I’m afraid there has been an error.

This is the [ORDINAL, ex. third] time your firm has attempted to ship [PRODUCT(S), ex. 50 toner cartridges] to our office on [DATE, ex. June 9, 1998]. We would like you to know that no such order for [PRODUCT(S), ex. 50 toner cartridges] had been made. We absolutely reject the shipment. Please arrange to pick up your product{s} as we are not willing to incur any expenses to return them. Furthermore, your invoice (#[INVOICE NUMBER]) and this letter has been forwarded to the Attorney General of [STATE/PROVINCE, ex. Ontario] for possible fraud prosecution.

Sincerely,

[YOUR NAME, ex. Jill Jones]

Rejection Of Shipment Due To Late Delivery

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]

Dear [NAME, ex. John Smith],

I have just received your shipment of [PRODUCT(S), ex. 100 sheets of 8x5 drywall], which we ordered on [DATE, ex. May 15, 1998] (a copy of the sales receipt is enclosed). Unfortunately, [NAME, ex. Joe Johnson at your sales department] promised delivery by [DATE, ex. May 30, 1998]. Since our order was of an urgent nature, we were expecting delivery as promised. Accordingly, I regret that we cannot accept delivery.

[STATE HOW PRODUCT WILL BE RETURNED, ex. Please call me at XXX-XXXX and tell me how you would like the shipment to be returned and our refund handled.]

I am sorry that we were unable to complete the order. As I am certain this is an isolated incident, however, I look forward to dealing with you in the future.

Sincerely,

[YOUR NAME, ex. Jill Jones]

Rejection Of Shipment Due To Bad Quality: Please Re-Ship

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]

Dear [NAME, ex. John Smith],

I have just received your shipment of [PRODUCT(S), ex. 100 sheets of 8x5 drywall], which we ordered on [DATE, ex. June 1, 1998] (a copy of the sales receipt is enclosed). Since I know of your reputation for quality, I was surprised to find that [STATE NATURE OF BAD QUALITY, ex. a good portion of the shipment was cracked]. Nonetheless, I am certain that you will be pleased to re-ship our order. [STATE WHAT WILL OR HAS BEEN DONE WITH CURRENT SHIPMENT, ex. Your trucks have taken the original shipment back to your premises.]

Sincerely,

[YOUR NAME, ex. Jill Jones]

Rejection Of Alternative Product Suggestion

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]

Dear [NAME, ex. John Smith],

We regret that our order for [PRODUCT(S), ex. five A45 compressors] was not able to be fulfilled due to [REASON, ex. a large backlog]. Although I appreciate your suggesting, [PRODUCT(S), ex. the B45] as an alternative, I'm afraid [STATE REASON FOR REFUSAL, ex. that model lacks the level of throughput we require].

[EITHER ASK FOR ANOTHER SUGGESTION, OR MENTION THAT YOU DO NOT REQUIRE ANY OTHER PRODUCTS, ex. Unfortunately, we were forced to place an order for the A45 with another supplier. However, we do look forward to dealing with you in the future. ALTERNATIVE: Would you have a similar compressor with a minimum throughput of 650 cubic feet per second? Please contact me at XXX-XXXX at your earliest convenience.]

Sincerely,

[YOUR NAME, ex. Jill Jones]